FAQs About Our Tours and Services

At Georgia.to, we offer a comprehensive range of travel services tailored to your needs. This includes multi-day tours (2 to 16 days), day tours or experiences (1 to 13 hours), and private tours for personalized adventures. Additionally, we provide MICE tourism services for corporate events and media logistics support. Our activities span all available options in Georgia, ensuring something for every traveler.

Our operational office is located in Tbilisi, Georgia, at: Samgori District, Police I Lane, N5-N4 A
This location allows us to efficiently manage our operations and collaborate with local partners to deliver exceptional travel experiences.

While our Tbilisi office is dedicated to administrative tasks and is not open to the public, we prioritize convenient meeting arrangements. We can meet you in our dedicated meeting rooms, visit you at your hotel, or conduct video calls if an in-person meeting isn't possible. This flexible approach ensures that planning your travel with us is easy and tailored to your preferences.

We started organizing tours in Georgia in March 2022. Although our official operations began recently, our team collectively has over 20 years of experience in the global tourism industry. This extensive background allows us to create expert and memorable travel experiences for our clients.

Georgia.to stands out through our blend of extensive experience and innovative approaches. We specialize in small group tours with a maximum of 12 participants, ensuring personalized attention and authentic connections. Our meticulous attention to detail and commitment to ethical, responsible tourism set us apart. Additionally, our state-of-the-art technology and flexible payment options provide a seamless booking experience. We continuously refine our services based on traveler feedback, ensuring we stay ahead of travel trends.

We offer over 30 multi-day tours ranging from 2 to 16 days, each designed to showcase the diverse beauty and culture of Georgia. Our tours cover various themes, including historical explorations, nature adventures, culinary experiences, and cultural immersions. Whether you want to explore the vineyards of Kakheti, hike the stunning Caucasus Mountains, or discover the ancient monasteries of Imereti, we have a tour that suits your interests.

Absolutely! We specialize in creating custom multi-day tours tailored to your specific interests and preferences. Whether you want to add extra days in a particular region, include unique activities, or adjust the itinerary to better fit your schedule, our team is here to design a personalized experience just for you.

Our standard multi-day tours are designed for small groups with a maximum of 12 participants, ensuring a personalized and intimate experience. However, for custom tours, we can accommodate larger groups depending on the availability of accommodations in the chosen areas. Please contact us to discuss your group size and specific requirements.

Our multi-day tour packages typically include accommodation, daily breakfast, selected meals, transportation between destinations, professional English-speaking guides, and all scheduled activities and excursions. Some tours may also include entrance fees to attractions and special experiences. Specific inclusions vary by tour, so please refer to the tour details for exact information.

Booking a multi-day tour is simple. For our catalog tours, click the Book Now button on the desired tour page and follow the system instructions to complete your reservation. If you prefer a custom tour, fill out our Custom Tour Request form or use the Quick Inquiry button located at the bottom right corner of any page. Alternatively, you can call us directly using the phone number provided in the site footer or contact page.

We offer over 70 day tours (experiences) that cater to a wide range of interests. These include cultural and historical tours, wine tasting excursions, hiking adventures, city sightseeing, culinary experiences, and unique activities like photography tours and traditional craft workshops. Whether you have a few hours or a full day, we have an experience that will enrich your visit to Georgia.

Our day tours, or experiences, range from 1 to 13 hours, allowing you to choose activities that fit your schedule and interests. Whether you're looking for a quick morning excursion or a full-day adventure, we have options to accommodate your needs.

Yes, all our day tours are inherently private and tailored to your group's specific needs. Whether you’re traveling with family, friends, or colleagues, each experience is designed exclusively for your group. This ensures a personalized and unique day in Georgia, allowing you to fully customize the itinerary to match your interests and preferences without sharing the experience with other travelers.

Day tour packages typically include transportation, a professional guide, entry fees to attractions, and all scheduled activities. Some experiences may also include meals or special experiences, depending on the tour. Each package is designed to provide a comprehensive and enjoyable experience, ensuring you get the most out of your day in Georgia.

Booking a day tour is easy. Simply click the Book Now button on the tour or experience page and follow the instructions to secure your spot. For customized day tours, fill out the Custom Tour Request form or use the Quick Inquiry button available on any page. You can also reach out to us directly by calling the phone number listed in the site footer or contact page.

Booking a custom tour allows you to create a personalized and flexible travel experience tailored to your specific interests and schedule. You’ll receive dedicated attention from your guide, enabling a more intimate and customized exploration of Georgia. Custom tours also provide the flexibility to adjust the itinerary on the go, ensuring a unique and memorable journey.

Arranging a custom tour is simple. You can book directly through our website by selecting the Custom Tour Requestform or using the Quick Inquiry button located at the bottom right corner of any page. Alternatively, you can contact us via phone using the number provided in the site footer or contact page. Our team will work with you to design a tour that meets your specific needs and preferences.

Yes, we can accommodate custom tours for groups of any size, depending on the availability of accommodations and resources in the chosen areas. Whether you're traveling solo, as a couple, or with a large group, we can tailor the tour to ensure a comfortable and enjoyable experience for everyone.

Absolutely! Custom tours are fully customizable to align with your interests, whether you’re passionate about history, nature, gastronomy, or adventure. You can choose specific activities, visit particular sites, and adjust the pace of the tour to suit your preferences. Our goal is to create a personalized experience that exceeds your expectations.

At Georgia.to, we offer a diverse range of activities to cater to all interests. You can enjoy adventure sports like hiking and skiing, explore cultural and historical sites, participate in wine tasting sessions, join photography tours, and experience traditional Georgian cuisine through culinary tours. Additionally, we provide unique activities such as hot air balloon rides, helicopter flights, horseback riding, and eco-tours, ensuring every traveler finds something exciting and memorable.

Absolutely! We organize a variety of adventure activities tailored to different skill levels. Our hiking tours take you through Georgia's breathtaking landscapes, including the Caucasus Mountains and scenic valleys. For winter enthusiasts, we offer skiing trips to popular resorts like Gudauri and Bakuriani, complete with equipment rentals and expert guidance to ensure a safe and exhilarating experience.

Yes, we specialize in cultural and historical tours that highlight Georgia's rich heritage. You can explore ancient monasteries, UNESCO World Heritage Sites, traditional villages, and museums that showcase the country's history and traditions. Our knowledgeable guides provide in-depth insights, making these tours both educational and engaging for those eager to understand Georgia's cultural fabric.

Certainly! We offer specialized tours tailored to specific interests, including wine tasting tours in the renowned Kakheti region, where you can visit local vineyards and sample Georgia's exquisite wines. For photography enthusiasts, we organize photography tours that take you to the most picturesque and photogenic locations across the country. These specialized tours ensure a focused and enriching experience aligned with your passions.

Quality and safety are our top priorities at Georgia.to. We partner with reputable local operators and certified guides who are experts in their fields. All our activities are carefully vetted to meet safety standards, and we provide necessary equipment and training for adventure activities. Additionally, we continuously monitor and assess our services to maintain high quality, ensuring that your experience is both enjoyable and secure.

At Georgia.to, we offer comprehensive MICE services tailored to meet the diverse needs of corporate clients. Our offerings include organizing meetings, incentive trips, conferences, and various events. We handle all aspects of event planning, from venue selection and logistics to accommodation and transportation. Additionally, we provide specialized services such as media logistics support to ensure your events run smoothly and professionally.

We provide end-to-end support for organizing corporate events and conferences in Georgia. Our team assists with selecting the perfect venue, arranging accommodation, and coordinating transportation for attendees. We also manage technical requirements, catering, and event scheduling to ensure a seamless experience. By leveraging our local expertise and extensive network, we ensure your corporate events are executed flawlessly and meet all your objectives.

Yes, we specialize in designing engaging team-building activities and incentive programs that foster collaboration and motivation. Our offerings include outdoor adventures, cultural experiences, and customized workshops tailored to your team’s goals. Whether it’s hiking in the Caucasus Mountains, wine tasting in Kakheti, or interactive cultural workshops, we create memorable experiences that enhance team dynamics and reward your employees effectively.

We partner with a variety of top-notch venues across Georgia that are equipped to host meetings and events of all sizes. Our facilities include modern conference centers, stylish hotels with meeting rooms, and unique venues that provide a distinctive atmosphere. These venues are equipped with the latest technology, comfortable seating, and all necessary amenities to support productive and successful events. We ensure that the chosen facility aligns with your event’s requirements and ambiance.

Absolutely. Georgia.to has the expertise and resources to manage large-scale events efficiently. From corporate conferences with hundreds of attendees to major incentive trips and expansive meetings, we coordinate every detail to ensure seamless execution. Our team handles logistics, accommodation, transportation, and on-site management, allowing you to focus on your event’s objectives. With our extensive network and experience, we ensure that large events are organized to the highest standards.

Georgia.to provides comprehensive media logistics services tailored to your project needs in Georgia and the South Caucasus. We handle everything from professional photo shoots and TV reporting to cinema productions, advertisement campaigns, and documentary filming. Our services include location scouting, transportation arrangements, equipment rentals, accommodation for your team, and on-site coordination to ensure your project runs smoothly from start to finish.

We support media events and productions by offering end-to-end logistical solutions. Our experienced team assists with planning and organizing every aspect, including securing permits, coordinating with local authorities, arranging transportation and accommodation, and providing on-site support. Whether you're filming in urban areas or remote locations, we ensure all logistical elements are managed efficiently, allowing you to focus on your creative work.

Yes, Georgia.to has a proven track record of collaborating with renowned international media organizations. We have successfully worked with clients such as France 2, France 3, and acclaimed photographer and filmmaker Yann-Arthus Bertrand. Our experience includes managing large-scale productions like the French movie "Serko" by Joël Farges, demonstrating our ability to meet the high standards and diverse requirements of global media projects.

We offer a wide range of equipment and resources to support your media projects, including high-quality cameras, lighting and sound equipment, drones for aerial shots, and reliable transportation vehicles. Additionally, we provide access to various locations across Georgia, from historic sites and scenic landscapes to modern urban settings. Our local partnerships ensure that you have the necessary resources and support to capture stunning visuals and deliver professional results.

To ensure smooth operations, Georgia.to leverages its extensive local knowledge and experience in media logistics. We meticulously plan each project, anticipating potential challenges and addressing them proactively. Our dedicated team provides on-site coordination, real-time problem-solving, and continuous communication with your crew. By maintaining high standards of organization and flexibility, we guarantee that your media activities proceed without interruptions, allowing you to achieve your creative vision seamlessly.

Booking with Georgia.to is simple and convenient. For our catalog tours and experiences, click the Book Now button on the desired tour page and follow the on-screen instructions. If you’re interested in a custom tour, fill out the Custom Tour Request form or use the Quick Inquiry button located at the bottom right corner of any page. Alternatively, you can call us directly using the phone number provided in the site footer or contact page to speak with one of our team members.

To book a tour or experience, you will need to provide basic information such as your full name, contact details, preferred tour dates, and the number of participants. For custom tours, additional details about your interests, special requests, and any specific requirements are helpful. Payment information is also required to secure your booking. Providing this information ensures we can tailor the experience to your needs and confirm your reservation promptly.

Yes, you can modify or cancel your reservation after booking. Our flexible policies allow changes to your tour dates, itinerary, or the number of participants, subject to availability. Cancellations can be made up to a specified period before the tour start date to receive a full or partial refund, depending on the terms of your booking. Please contact our customer support team as soon as possible to discuss any modifications or cancellations.

We recommend booking your tour or event as early as possible to ensure availability, especially during peak travel seasons. For popular multi-day tours and experiences, booking at least 2-3 months in advance is ideal. Custom tours may require additional planning time, so contacting us well in advance will help us accommodate your specific needs and secure the best accommodations and activities for your group.

Once you complete your booking, you will receive a confirmation email with all the details of your tour or experience. This email includes your itinerary, payment receipt, and any additional information you may need for your trip. For custom tours, our team will review your request and follow up with a detailed proposal and confirmation. If you have any questions or need further assistance, our customer support team is available to help you ensure everything is in order for your upcoming adventure in Georgia.

We accept all major international bank cards, including Visa, MasterCard, and American Express, for online bookings. Additionally, we offer bank transfers in USD and EUR. This variety ensures that you can choose the most convenient payment option for your needs.

Yes, booking and paying online through our website is completely secure. We use advanced encryption technologies to protect your personal and payment information, ensuring a safe and worry-free transaction process.

Absolutely. We accept bank transfers in both USD and EUR, providing you with flexible options to complete your payment. For detailed instructions on how to proceed with a bank transfer, please contact our support team.

Most of our payment methods do not incur additional fees. However, bank transfers may be subject to your bank’s standard charges. We recommend checking with your bank for any applicable fees before choosing this payment option.

Yes, we offer flexible payment plans and installment options to accommodate your budgeting needs. Please reach out to our customer support team to discuss available options and set up a payment schedule that works best for you.

You can reschedule your tour or event based on availability and subject to our terms. To reschedule, please contact our customer support team as soon as possible to discuss alternative dates. Rescheduling requests are subject to the same cancellation policies and may incur additional fees if the new dates are within the restricted notice periods.

Our cancellation policy depends on the type of service you’ve booked. For Group and Private Tours, cancellations made over 30 days in advance receive a full refund minus a 10% administration fee. Cancellations between 29-15 days before the tour incur a 50% fee, and cancellations within 14 days are non-refundable. For MICE Services and Day Tours, cancellations over 15 days in advance receive a full refund minus a 10% fee, cancellations 14-7 days prior incur a 25% fee, and cancellations within 6 days are non-refundable. Touristic services such as transfers and hotel bookings follow a similar tiered cancellation structure based on the notice period.

To request a refund, please submit your cancellation in writing to Georgia.to. You can do this by emailing us or using the contact form on our website. Ensure you include your booking details and the reason for cancellation to help us process your request efficiently. Once we receive your cancellation notice, we will confirm the effective date and initiate the refund process.

Yes, cancellation penalties apply based on how far in advance you cancel. For Group and Private Tours, penalties range from a 10% administration fee for cancellations over 30 days to no refund for cancellations within 14 days. MICE Services and Day Tours have similar penalties, with up to a 25% fee for cancellations made 14-7 days in advance. Touristic services also have tiered penalties depending on the notice period provided.

Refunds are processed within 7-14 business days after your cancellation is confirmed. The exact timing may vary depending on your payment method and financial institution. Once your refund is processed, you will receive a confirmation email with the details of the transaction.

Visa requirements for Georgia vary depending on your nationality. Citizens of over 90 countries, including the USA, EU member states, and many others, can enter Georgia visa-free for stays ranging from 30 to 365 days. Travelers from countries not eligible for visa-free entry will need to obtain a visa prior to arrival. It’s recommended to check the latest visa regulations on the Georgian E-visa portal: https://www.evisa.gov.ge/GeoVisa/en/VisaApp or contact your nearest Georgian embassy for detailed information.

Yes, we offer airport transfers as part of our multi-day tour packages. The inclusion and specifics of airport transfers may vary depending on the tour program, so please refer to the tour description for detailed information. If you require airport transfers for a custom tour or day experience, feel free to contact us, and we will arrange transportation to ensure a smooth start and end to your journey.

During your tour with Georgia.to, we provide a variety of transportation options to ensure comfort and convenience. This includes private vehicles, minibuses for small groups, and 4x4 jeeps for accessing remote and rugged roads, ensuring you can explore all of Georgia’s diverse landscapes. Our experienced drivers are familiar with Georgia’s roads and attractions, guaranteeing a safe and enjoyable journey. For longer distances or specific needs, we can arrange domestic flights, trains, or other transportation methods as required. Our goal is to offer seamless and reliable transportation throughout your travel experience.

While travel insurance is not mandatory for entering Georgia, we highly recommend obtaining it to cover unforeseen events such as medical emergencies, trip cancellations, or lost belongings. Travel insurance provides peace of mind and ensures that you are protected against potential risks during your journey. We can assist you with information on reputable insurance providers if needed.

Georgia is generally a safe country for travelers, with low crime rates and friendly locals. However, it’s important to take standard safety precautions:

Health: Ensure you have adequate travel insurance and be aware of the local healthcare facilities.

Transport: Use reputable transportation services and avoid driving at night in remote areas.

Personal Belongings: Keep your valuables secure and be mindful of your surroundings, especially in crowded places.

Local Laws and Customs: Respect local traditions and be aware of any regional regulations.

Emergency Contacts: Familiarize yourself with local emergency numbers and the location of your country’s embassy or consulate. By staying informed and prepared, you can enjoy a safe and memorable trip to Georgia.

We partner with a diverse range of accommodations to suit various preferences and budgets. Our partners include boutique hotels, luxury resorts, traditional guesthouses, and eco-friendly lodges located throughout Georgia. Each property is carefully selected to ensure comfort, quality, and a unique local experience, allowing you to immerse yourself in Georgia's diverse regions and cultures.

Yes, all our tour packages include hotel bookings tailored to your itinerary. We handle all reservations to ensure that your accommodations align with your tour schedule and preferences. Whether you prefer luxury stays, cozy guesthouses, or unique local accommodations, we arrange the best options to enhance your travel experience.

Yes, most of our tour packages include meals, typically breakfast and selected lunches or dinners, depending on the itinerary. We focus on providing authentic Georgian cuisine, offering you the opportunity to taste traditional dishes at reputable local restaurants and accommodations. Specific meal inclusions are detailed in each tour description, ensuring you know what to expect.

We maintain high standards for all accommodations included in our tours. Each property is vetted for cleanliness, comfort, and quality of service to ensure a pleasant stay. Whether you're staying in a luxury hotel or a charming guesthouse, you can expect excellent amenities and a welcoming atmosphere that reflects the best of Georgian hospitality.

Yes, we accommodate special dietary requirements upon request. Whether you have vegetarian, vegan, gluten-free, or other specific dietary needs, we work with our partners to ensure that your meals meet your preferences and requirements. Please inform us of any dietary restrictions when booking your tour, and we will make the necessary arrangements to cater to your needs.

You can reach our customer support team through multiple channels for your convenience. Contact us via the phone number listed in the site footer or on the contact page, send us an email at info@georgia.to, or use the Quick Inquiry button located at the bottom right corner of any page on our website. Additionally, you can reach out through our social media platforms for prompt assistance.

Our staff members are multilingual to cater to a diverse clientele. We speak English, French, Georgian, and Russian, ensuring effective communication with clients from various regions. Additionally, our guides are proficient in all major languages, allowing us to provide personalized and comfortable experiences for all our guests.

Yes, our customer support is available 24/7 during your tour or event. After booking, you will receive the WhatsApp number of your personal assistant, who is available around the clock to assist you. Whether you encounter an issue in the middle of the night or need urgent assistance while traveling, our dedicated team is always ready to help ensure your experience remains smooth and enjoyable.

We strive to respond to all inquiries as quickly as possible. Typically, you can expect a response within 24 hours during business days. For urgent matters, especially during your tour or event, our 24/7 support ensures that your concerns are addressed promptly to maintain your travel experience without any interruptions.

Most of our tours and activities are suitable for travelers of all ages. However, each program specifies a minimum age requirement to ensure the safety and enjoyment of all participants. Some specific activities, such as adventure sports or certain cultural experiences, may have higher age restrictions. We recommend reviewing the details of each tour or contacting us directly if you have any concerns regarding age suitability. Additionally, we can accommodate families with children and provide appropriate arrangements to ensure a comfortable experience for everyone.

By clearly stating that each program has its own minimum age requirement, we ensure that travelers are well-informed and can choose tours and activities that are appropriate for their age group, enhancing their overall experience with Georgia.to.

We specialize in small group tours to ensure a personalized and intimate experience for all participants. Our standard group size is capped at 12 participants per tour, allowing for individualized attention from our guides and fostering a friendly atmosphere among travelers. For custom tours, we can accommodate larger groups based on the availability of accommodations and resources in the chosen areas. Please contact us to discuss your specific group size requirements.

We are committed to making our tours accessible to all travelers, including those with disabilities. While some tours and activities may present challenges due to Georgia’s diverse terrain, we strive to accommodate special needs whenever possible. Please inform us of any accessibility requirements or specific needs at the time of booking, and our team will work with you to arrange suitable transportation, accommodations, and activities. We aim to provide a comfortable and enjoyable experience for all our guests.

For the safety and comfort of all our guests, pets are generally not allowed on our tours or in the accommodations we partner with. This policy helps ensure a pleasant experience for everyone, including those with allergies or sensitivities. However, if you have specific needs or exceptional circumstances, please contact us in advance, and we will do our best to accommodate your request on a case-by-case basis.

We expect all participants to conduct themselves respectfully and responsibly during tours and activities. This includes adhering to the instructions of our guides, respecting local customs and traditions, and maintaining a considerate attitude towards fellow travelers and locals. Any behavior that disrupts the experience for others or violates local laws and regulations may result in removal from the tour without a refund. Our goal is to create a positive and enjoyable environment for everyone, ensuring a memorable and harmonious travel experience.

At Georgia.to, your safety is our top priority. We ensure that all our tours and activities are conducted by experienced and certified guides who are trained in safety protocols. Our vehicles are regularly maintained and equipped with necessary safety features, including first aid kits. We carefully assess each activity for potential risks and implement measures to mitigate them. Additionally, we provide clear safety instructions and guidelines to all participants before commencing any tour or activity.

In the event of an emergency or unexpected situation, our team is prepared to respond swiftly and effectively. We have established protocols for various scenarios, including medical emergencies, natural disasters, and other unforeseen events. Our guides are trained to stay calm and take appropriate action, such as contacting local emergency services or arranging transportation to the nearest medical facility. We also maintain open communication with our clients, keeping them informed and supported throughout any incident.

Before traveling to Georgia, we recommend that you ensure all routine vaccinations are up to date. Depending on your travel plans, additional vaccinations such as Hepatitis A and B, Typhoid, or Rabies may be advisable. It's also important to carry any personal medications you may need, along with a basic first aid kit. We suggest consulting with your healthcare provider or a travel clinic at least four weeks before your trip to discuss specific health precautions based on your individual health and itinerary.

We maintain strict hygiene and cleanliness standards across all our accommodations and transportation services. Our partner hotels and lodgings are regularly inspected to ensure they meet our high standards for cleanliness and sanitation. Similarly, all vehicles used for tours and transfers are thoroughly cleaned before each trip. We also encourage our guides and staff to adhere to best practices for personal hygiene and provide sanitizing supplies to travelers as needed. These measures help ensure a safe and comfortable environment for all our guests.

Absolutely! At Georgia.to, we pride ourselves on offering highly customizable itineraries to meet your unique preferences and needs. Whether you wish to add specific activities, extend your stay in a particular region, or incorporate special experiences, our team is dedicated to tailoring your tour to ensure it perfectly aligns with your vision. Simply communicate your requests through our Custom Tour Request form, Quick Inquiry button, or by contacting us directly, and we will work closely with you to create a personalized travel experience.

Yes, we love helping our clients celebrate special occasions in unforgettable ways. Whether it's a birthday, anniversary, honeymoon, or any other milestone, we can arrange unique experiences such as private dinners with traditional Georgian cuisine, surprise activities, personalized gifts, and exclusive excursions. Let us know your special occasion when booking, and our team will ensure that every detail is thoughtfully planned to make your celebration truly memorable.

Yes, we are committed to making our tours accessible to all travelers. We can arrange specialized transportation to accommodate individuals with disabilities, ensuring comfort and ease throughout your journey. Our team will work with you to understand your specific requirements and coordinate with our partners to provide suitable vehicles and support services. Please inform us of any accessibility needs when booking, and we will make the necessary arrangements to ensure a smooth and enjoyable experience for everyone.

Absolutely! We cater to a variety of dietary preferences and requirements, including vegetarian, vegan, gluten-free, and other specific needs. When booking your tour, please inform us of any dietary restrictions or preferences, and we will ensure that meals are prepared accordingly. Our partnerships with local restaurants and accommodations allow us to provide delicious and diverse meal options that meet your dietary requirements without compromising on the authentic Georgian culinary experience.

Requesting a customized tour or event package with Georgia.to is easy and straightforward. You can start by filling out the Custom Tour Request form available on our website, providing details about your preferences, interests, group size, and any special requirements. Alternatively, you can use the Quick Inquiry button located at the bottom right corner of any page or contact us directly via phone or email. Our dedicated team will reach out to discuss your needs in detail and collaborate with you to design a tailored tour or event package that perfectly suits your expectations.

By booking with Georgia.to, you agree to our Terms & Conditions, which establish the legal agreement between you and BN Travel LLC. A booking is confirmed once you receive written acknowledgment from us and have paid the required deposit or full payment. Typically, a 30% deposit is needed to secure your booking, with the remaining balance due 30 days before the start of the service. These terms cover important aspects such as cancellation policies, modifications, liabilities, and other essential guidelines to ensure a clear and transparent relationship.

No, we pride ourselves on transparency with no hidden fees. All costs are clearly outlined in your tour package, including accommodation, transportation, and included activities. However, certain payment methods like bank transfers may incur standard charges from your bank, which are not controlled by us. We recommend reviewing the tour details carefully and contacting us if you have any questions about specific costs to ensure complete clarity.

You can modify your tour itinerary by contacting us, subject to availability and potential additional fees based on the nature of the changes. Changes requested by clients after booking may incur charges, especially if they involve altering dates or adding activities. Additionally, Georgia.to reserves the right to modify services due to unforeseen circumstances, ensuring that any changes do not compromise the quality or safety of your trip. Please notify us as soon as possible to accommodate any adjustments smoothly.

In the event of disputes or issues during tours, we strive to resolve them promptly and fairly. Our team is available to address any concerns you may have, ensuring that your experience remains positive. If necessary, we will follow the procedures outlined in our Terms & Conditions, which include seeking resolution under the jurisdiction of Georgian courts. Our goal is to maintain a high standard of service and customer satisfaction at all times.

The complete Terms & Conditions document is available on our website. You can access it by visiting the "Terms and Conditions" section linked in the website footer or on the contact page. We encourage all clients to review the full document to fully understand our policies and procedures before making a booking. If you have any questions after reviewing, please feel free to contact our customer support team for further clarification.

You can read reviews and testimonials from our past clients on our dedicated reviews page at https://georgia.to/reviews/. Additionally, we have an active presence on Tripadvisor, where you can find independent reviews from travelers who have experienced our tours and services. The Tripadvisor link is conveniently located in the footer section of our website.

Yes, we highly value your feedback! At the end of each tour or event, we ask our clients to fill out an appreciation form. With your permission, we scan and publish your feedback on our reviews page. Your insights help us improve our services and assist future travelers in making informed decisions. You can also leave a review directly on our Tripadvisor page if you prefer.

We take all feedback seriously, including negative comments. If you have any concerns or issues during your tour or event, please contact our customer support team immediately. We are committed to resolving any problems promptly and to your satisfaction. Your experience is important to us, and we strive to address and rectify any issues to ensure you have a positive and memorable journey with Georgia.to.

Yes, we have a collection of case studies and success stories that highlight the unique and memorable experiences of our clients. These stories showcase how we tailor our services to meet diverse needs and create unforgettable travel moments in Georgia. You can explore these case studies on our website's reviews page or contact us directly to learn more about our successful tours and events.

At Georgia.to, sustainability and responsibility are central to our mission. We design our tours to positively impact the environment and support local communities. Our initiatives include reducing waste by promoting reusable water bottles, minimizing single-use plastics, and ensuring our vehicles are fuel-efficient to lower emissions. We also create responsible itineraries that avoid overcrowding and highlight lesser-known destinations, preserving Georgia’s natural beauty and cultural heritage for future generations.

We implement several measures to minimize our environmental footprint. This includes encouraging the use of reusable items, maintaining our vehicles for fuel efficiency, and designing itineraries that protect fragile ecosystems. By promoting visits to off-the-beaten-path locations, we help prevent the overuse of popular sites. Additionally, we engage in environmental conservation efforts like tree planting and cleanup projects, involving our guests in these initiatives to foster a collective commitment to sustainability.

Yes, supporting local communities and businesses is a key aspect of our operations. We partner with family-run guesthouses, boutique hotels, and local entrepreneurs to provide authentic experiences while boosting the local economy. Our tours include community-based activities that allow travelers to engage directly with Georgian culture, such as traditional craft workshops and local culinary experiences. By sourcing ingredients locally and promoting sustainable agriculture, we ensure that our support benefits the communities we visit.

We are committed to the ethical treatment of wildlife and the preservation of natural resources. Our tours are designed to respect wildlife habitats and promote responsible interaction with nature. We educate our guests on the importance of conservation and enforce guidelines that prevent any harm to animals and their environments. Additionally, we collaborate with local conservation projects and support initiatives that protect Georgia’s diverse ecosystems, ensuring that our activities contribute to the long-term health of the region’s natural resources.

Absolutely! We offer a variety of eco-friendly activities that allow clients to engage with Georgia’s environment responsibly. These include hiking in protected areas, participating in wildlife conservation projects, and joining eco-tours that emphasize sustainable practices. Clients can also take part in community-driven initiatives like tree planting and cultural preservation activities. By choosing these eco-friendly options, travelers can enjoy meaningful experiences while contributing to the sustainability and well-being of Georgia’s natural and cultural landscapes.