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  • Places To Go
    • Tbilisi
      • Abanotubani
      • Chronicle of Georgia
      • Sioni Cathedral
      • Sulfur Baths
      • Meidani Square
      • Sameba Cathedral
      • Lado Gudiashvili Square
      • Leghvtakhevi Waterfall
      • Fabrika Tbilisi
      • Meidan Bazaar
      • All About Tbilisi
    • Samegrelo-Zemo Svaneti
      • Mestia
      • Ushguli
      • Adishi
      • Martvili Canyon
      • Mount Ushba
      • Shdugra Waterfall
      • Lamaria Church
      • Mount Shkhara
      • Dadiani Palace
      • Mount Tetnuldi
      • All About Samegrelo-Zemo Svaneti
    • Kakheti
      • Sighnaghi
      • Telavi
      • Akhmeta
      • David Gareja
      • Alaverdi Monastery
      • Abano Pass
      • Bodbe Monastery
      • Vashlovani National Park
      • Shumi Winery
      • Ujarma Fortress
      • All About Kakheti
    • Mtskheta-Mtianeti
      • Gudauri
      • Mtskheta
      • Pasanauri
      • Svetitskhoveli Cathedral
      • Gergeti Trinity Church
      • Jvari Monastery
      • Mount Kazbek
      • The Stone Heads Of Sno
      • Chaukhi Mountain
      • Truso Valley
      • All About Mtskheta-Mtianeti
    • Adjara
      • Batumi
      • Kobuleti
      • Goderdzi
      • Argo Cable Car
      • Merisi Waterfall
      • Batumi Lighthouse
      • Batumi Dolphinarium
      • Adjara Art Museum
      • Batumi Archaeological Museum
      • Batumi Boulevard
      • All About Adjara
    • Samtskhe-Javakheti
      • Borjomi
      • Akhaltsikhe
      • Abastumani
      • Vardzia
      • Tsar Baths
      • Borjomi-Kharagauli National Park
      • Rabati Castle
      • Trialeti Range
      • Borjomi Central Park
      • Vanis Kvabebi
      • All About Samtskhe-Javakheti
    • Racha-Lechkhumi & Kvemo Svaneti
      • Ambrolauri
      • Oni
      • Lentekhi
      • Sairme Pillars
      • Buba Glacier
      • Sasvano Lakes
      • Kulbaki Lakes
      • Waterfall of Love
      • Lado Asatiani Museum
      • Kvirila Waterfall
      • All About Racha-Lechkhumi & Kvemo Svaneti
    • Kvemo Kartli
      • Dmanisi
      • Gardabani
      • Sadakhlo
      • Diamond Bridge in Dashbashi Canyon
      • Shavnabada Monastery
      • Dmanisi Archaeological Site
      • Birtvisi Fortress
      • Kojori Fortress
      • Mravaltskaro Reservoir
      • Bareti Lake
      • All About Kvemo Kartli
    • Imereti
      • Kutaisi
      • Zeda Gordi
      • Zestaponi
      • Gelati Monastery
      • Prometheus Cave
      • Okatse Canyon
      • Tetra Cave
      • Bagrati Cathedral
      • Motsameta Monastery
      • Kinchkha Waterfall
      • All About Imereti
    • Shida Kartli
      • Kareli
      • Gori
      • Khashuri
      • Stalin Museum
      • Mzovreti Monastery Fortress
      • Uplistsikhe
      • Rikoti Pass
      • Gori Fortress
      • Queen Tamar’s Bridge in Rkoni
      • Rkoni Monastery
      • All About Shida Kartli
    • Azerbaijan
      • Baku
      • Sheki
      • Shirvanshahs' Palace
      • Yanardag
      • Upland Park
      • Gobustan National Park
      • Ateshgah Fire Temple
      • Sheki Khans’ Palace
      • Church of Kish
      • All About Azerbaijan
    • Guria
      • Gomismta
      • Nagomari
      • Ureki
      • Miniature Park
      • Tsitsinatela Amusement Park
      • Atchi Church
      • Shekvetili Dendrological Park
      • Ozurgeti History Museum
      • Musicians' Park
      • Ozurgeti Drama Theater
      • All About Guria
    • Armenia
      • Yerevan
      • Dilijan
      • Alaverdi
      • Khor Virap
      • Haghpat Monastery
      • Sevanavank Monastery
      • Mount Ararat
      • Haghartsin Monastery
      • Zvartnots Cathedral
      • Lori Fortress
      • All About Armenia
  • Things To Do
    • Sightseeing
      • Georgia's Tea Treasures
      • Rainbow & Gareja Monastery Tour
      • Ancient Armenia Uncovered
      • Mtskheta, Uplistsikhe & Gori
      • Vashlovani Wilderness Adventure
      • Chronicles & Cathedrals
      • Mtskheta Uncovered
      • Koruldi Lakes Escape
      • Ancient Kutaisi Monasteries
      • Borjomi, Rabati & Vardzia Exploration
    • Hiking
      • Shdugra Waterfall Trek
      • Abudelauri Lakes Hike
      • Machakhela Nature Escape
      • Mtirala Hiking Adventure
      • Chalaadi Glacier Hike
      • Mtirala Summit Trek
      • Altihut Hiking Adventure
    • City Walking
      • Kutaisi Unveiled
      • Batumi Unveiled
      • Old Tbilisi Unveiled
    • Wine Tasting
      • Private Georgian Wine Tasting
      • Kakheti Wine Experience
    • Food Tasting
      • Georgian Food Tasting Experience
    • Masterclass
      • Georgian Dance Workshop
      • Adjaruli Dance Masterclass
      • Georgian Cooking with Local Family
      • Churchkhela Masterclass in Tbilisi
      • Enamel Jewelry Masterclass
      • Chichilaki Christmas Tree Masterclass
      • Georgian Sword Experience
    • Canyoning
      • Okatse, Kinchkha & Prometheus Adventure
      • Okatse, Martvili, Prometheus & Tskhaltubo
      • Canyon Adventure Batumi
    • Ballooning
      • Alazani Valley Balloon Flight
      • Mukhrani Valley Balloon Ride
    • Horse Riding
      • Tbilisi Horseback Escape
      • Truso Valley Horseback Escape
      • Trialeti Horseback Escape
      • Borjomi Horseback Escape
      • Makhuntseti Horseback Ride
    • Rafting & Kayaking
      • Aragvi River Experience
      • Rioni Rafting Experience
    • Biking
      • Rkoni Cycling Escape
      • Shatili Biking Tour
      • Tskhvarichamia Bike Adventure
      • Kazbegi Cycling Experience
      • Tbilisi MTB Experience
      • Anaria Mountain Cycling
    • Rtveli Celebration
      • Real Family Rtveli Experience
    • Dog Sledding
      • Bakuriani Dog Sledding Tour
    • Climbing
      • Tbilisi Climbing Experience
      • Climb Georgia's Via Ferrata
    • Paragliding
      • Gudauri Paragliding Tour
  • Multi-Day Tours
    • Event Tours
      • Georgia Countdown
      • Easter Immersion
    • Special Tours
      • Folklore Rhythms and Crafts
      • Southwest Off-Road Adventure
      • Family Adventure
      • Picture Perfect Georgia
    • Food And Wine Tours
      • Cradle of Wine
      • Rtveli Grape Harvest
      • Kakheti Wine Heritage Tour
      • Sip & Savor Kakheti
      • Taste of Georgia
    • Active Tours
      • Grand Ski Journey
      • Svaneti Snowshoeing
      • Reins of Freedom
      • Martian Trails on Horseback
      • Wild Tusheti
      • Wheels and Wonders
      • Tusheti-Kazbegi Traverse
      • Mount Kazbek Climb
      • Svaneti Trekking
    • Discovery Tours
      • Caves, Lakes, and Fortresses
      • Imereti Canyons and Caves
      • Timeless Treasures
      • Vardzia & Beyond
      • Kazbegi Explorer
      • Highland Secrets of Svaneti
      • Glimpse of Georgia
      • Rural Caucasus Escape
      • Landmarks of Georgia
      • Treasures of the Silk Road
      • Georgia Grand Tour
      • Essential Georgia
      • Jewels of the Caucasus
      • Georgia Archaeology Tour
  • Topics
    • Cuisine
      • Desserts
      • Herbs
      • Indigenous Ingredients
      • Beverages
      • Traditional Dishes
    • Culture & Art
      • Visual Arts
      • Intellectual Traditions
      • Folk Traditions
      • Cultural Heritage
      • Fashion and Design
      • Performing Arts
      • Contemporary Art Scene
      • Literature
      • Media and Entertainment
    • Nature & Adventure
      • Adventure Sports
      • Black Sea Coastline
      • Mountain Ranges
      • Winter Sports
      • National Parks
      • Caves & Canyons
      • Water Adventures
      • Flora & Fauna
      • River Valleys
    • Wine
      • Wine Tourism
      • History & Tradition
      • Grape Varieties
      • Innovation & Trends
      • Production Techniques
      • Regulatory Framework
      • Wine Economy
      • Wine Regions
      • Wine Types
      • Cultural Significance
      • Viticulture
    • History
      • Prehistoric Georgia
      • 19th Century Georgia
      • Antiquity
      • Archaeology and Heritage
      • Contemporary Georgia
      • Georgian–Russian Relations
      • Georgia in the 20th Century
      • Medieval Georgia
      • Early Modern Period
    • Sun & Beach
      • Romantic Getaways
      • Geographic Diversity
      • Local Life and Communities
      • Accommodations
      • Conservation Efforts
    • Family
      • Outdoor Fun
      • Educational Experiences
      • Festivals and Events
      • Entertainment and Play
      • Rest and Relaxation
    • Entertainment
      • Modern Entertainment
      • Cultural Festivals
      • Historical and Educational
      • Music and Nightlife
      • Traditional Performances
    • Spa & Wellness
      • Georgian Bathhouse Culture
      • Cultural Wellness Activities
      • Traditional Georgian Treatments
      • Famous Georgian Spas
      • Georgian Wellness Retreats
      • Holistic & Alternative Wellness
      • Natural Healing Practices
    • Travel Tips
      • Plan Your Trip
      • Practical Travel Information
      • Seasonal Travel
      • Special Events & Occasions
      • Navigating Georgia
      • Media & Production Logistics
      • MICE Travel in Georgia
      • Cultural Insights
      • Active Travel Guides
      • Destination Weddings
    • Shopping
      • Artisanal & Specialty Shops
      • Authentic Georgian Markets
      • Modern Retail Centers
    • Religion
      • Historical Evolution
      • Religious Art and Iconography
      • Orthodox Christianity
      • Minority Religions
      • Religious Education
      • Religion and Society
      • Spiritual Practices
  • About Us
  • Early Bird Discounts
  • Custom Tour Request
  • MICE Travel in Georgia
  • Agency Partnerships

Terms & Conditions

  1. Georgia
  2. Terms & Conditions

Updated on September 25, 2023

1. Agreement

By making a booking with BN Travel LLC, operating under the trademark “Georgia.to,” the client agrees to be legally bound by these Terms & Conditions.

2. Booking and Payment

2.1. Confirmation: A booking is confirmed once the client receives written acknowledgment from Georgia.to and the required deposit or full payment has been received. To secure a booking, the client is required to deposit 30% of the total cost of the tour or any provided services. If the booking occurs less than 30 days before the departure date, the client must pay 100% of the total amount at the time of booking.

2.2. Payment: Payment can be made via bank transfer, online bank card, or cash. The balance of the tour cost is payable no later than 30 days before the start of the service unless otherwise agreed upon.

3. Cancellation by the Client

3.1. Notification: All cancellations must be in writing and will be effective on the date received by Georgia.to.

3.2. Fees:

a. Group and Private Tours:
— Cancellation over 30 days prior: Full refund minus 10% admin fee.
— Cancellation 29-15 days prior: 50% fee.
— Cancellation within 14 days: No refund.

b. MICE Services and Day Tours:
— Cancellation over 15 days prior: Full refund minus 10% admin fee.
— Cancellation 14-7 days prior: 25% fee.
— Cancellation within 6 days: No refund.

c. Touristic Services (transfers, hotel/restaurant bookings, excursions, etc.):
— Cancellation over 72 hours prior: Full refund minus 5% admin fee.
— Cancellation 72-24 hours prior: 50% fee.
— Cancellation within 24 hours: No refund.

4. Modifications

4.1. By the Client: After confirmation, if a client wishes to change their itinerary, a fee may be charged depending on the nature of the change. The client will be responsible for any increased costs associated with the change.

4.2. By Georgia.to: While rare, Georgia.to reserves the right to modify a service due to unforeseen circumstances. We will ensure the change does not compromise the trip's quality or the client's safety.

5. Liabilities of Georgia.to

5.1. Performance of Service: Georgia.to agrees to fulfill the services booked by the client to the best of its ability and as described, subject to modifications.

5.2. Safety: Georgia.to ensures that all the services provided meet the safety standards as prescribed by local law.

5.3. Insurance: Georgia.to holds liability insurance covering potential claims arising from its negligence causing personal injury or property damage.

5.4. Compensation: Should Georgia.to cancel a service before the start date, clients will receive a full refund or an alternative service of equivalent value.

6. Liabilities of the Client

6.1. Compliance: Clients are responsible for complying with local laws, respecting customs and traditions, and acting responsibly.

6.2. Health and Insurance: Clients should be fit to travel and have appropriate insurance covering medical and personal accidents, including repatriation costs, loss of baggage, and flight cancellations.

6.3. Documentation: Clients must possess a valid passport and any necessary visas.

6.4. Liabilities: Clients are responsible for any damages caused to the accommodation or any property therein during their stay.

7. Force Majeure

Georgia.to will not be held liable for any complications, cancellations, or diversions caused by force majeure – unforeseen circumstances beyond human control, such as natural disasters, wars, epidemics, and other unforeseen events.

8. Privacy and Data

Georgia.to ensures that personal data of its clients is stored securely and is used exclusively for the services. The data will not be shared with third parties without the client's explicit consent.

9. Governing Law

These Terms & Conditions are governed by the laws of Georgia. Any dispute shall be resolved under the jurisdiction of the courts of Georgia.

10. Contact

For queries, concerns, or clarifications:

  • Website: https://georgia.to/
  • Contact Page: https://georgia.to/contacts/
  • Address: Georgia, Tbilisi, Samgori District, Police I Lane, N5-N4 A
  • E-mail: info@georgia.to
  • Phone: +995 511 14 77 85
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Georgia.to Logo
Georgia.to is your go-to hub for travel in Georgia and the South Caucasus. Based in Tbilisi, we offer private and small-group multi-day tours across Georgia, with optional add-ons to Armenia and Azerbaijan — covering wine regions, mountain trails, and UNESCO sites. Our expert team also manages MICE events, destination weddings, and media logistics. Beyond tours, Georgia.to is a rich online guide to Georgian travel, packed with insights on landmarks, places, and culture. Discover Georgia with a trusted partner who values authenticity, quality, and fair pricing.
+995 511 14 77 85 info@georgia.to

Georgia's Regions

Adjara Guria Imereti Kakheti Kvemo Kartli Mtskheta-Mtianeti Racha-Lechkhumi & Kvemo Svaneti Samegrelo-Zemo Svaneti Samtskhe-Javakheti Shida Kartli Tbilisi

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Essential Georgia Georgia Grand Tour Jewels of the Caucasus Svaneti Trekking Cradle of Wine Taste of Georgia Rtveli Grape Harvest

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